Terms of service
These Terms of Service govern your access to and use of the Dr Melaxin website and your purchase of any products from us. By visiting our site or placing an order, you agree to be bound by these terms.
1. Access and account
You must be of the age of majority in your place of residence to use this site, or have the consent of a parent or guardian. You may permit minor dependants to use the site on devices you own. You agree to provide accurate information and are responsible for maintaining the security of your account and password.
2. Our products
We make every effort to display our products accurately. Colours and product appearance may differ from how they appear on your screen due to device and monitor settings. We do not warrant that the quality of any product will meet your expectations.
3. Orders
An order is not accepted until we confirm it, and payment must be processed before acceptance. We reserve the right to refuse or cancel any order. Dr Melaxin may be unable to accommodate cancellation requests once an order has been accepted and dispatched.
4. Prices and billing
Prices, discounts and promotions are subject to change without notice. You agree to provide current, complete and accurate purchase and account information for all purchases made through the site.
5. Shipping and delivery
All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing or events outside our reasonable control. Please see our Shipping Policy for full details.
6. Returns and refunds
Returns and refunds are governed by our Return and Refund Policy, which forms part of these terms.
7. Intellectual property
All content on this site, including text, graphics, logos, images, product names and software, is our property or that of our licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute or create derivative works without our written permission.
8. Third-party tools and links
We may provide access to third-party tools and links to third-party websites. These are provided as is, without warranty of any kind, and we are not responsible for their content, accuracy or practices.
9. Privacy
Your submission of personal information is governed by our Privacy Policy.
10. Comments and feedback
If you send us comments, suggestions or other submissions, you grant us a non-exclusive, royalty-free, perpetual licence to use, reproduce and publish them in any medium. We are under no obligation to maintain them in confidence or to respond.
11. Errors, inaccuracies and omissions
Occasionally there may be information on our site containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers or availability. We reserve the right to correct any errors, change or update information, or cancel orders at any time without prior notice.
12. Prohibited uses
You may not use our site or products for any unlawful purpose, to violate any laws or regulations, to infringe our intellectual property rights, to submit false or misleading information, to upload malicious code, to collect the personal information of others, to spam or phish, or to interfere with the security features of the site.